Frequently Asked Questions
Digital and Tablet Edition
Answers to many common questions about our digital and tablet editions are below. If you need additional information, please email or call our customer support center at 800-635-1200.
iPad & iPhone subscriptions can be purchased by contacting Bloomberg Customer Service at 800-635-1200. Subscriptions to other digital editions can also be purchased on the Kindle via Amazon.com, NOOK via BarnesandNoble.com, on Android tablets via Google Play and Zinio through Zinio.com.
General Information
Tablet edition subscriptions purchased through Apple, Amazon, or Barnes and Noble will be automatically renewed until auto renewal is turned off and you will be billed at the beginning of each subscription period.
You can cancel a tablet edition subscription however Apple, Amazon, and Barnes & Noble do not offer a prorated refund.
No. All of our digital editions are designed for reading offline once the issues have been downloaded. An internet connection is required for some features, however.
Bloomberg Businessweek+ is available for iPad, iPhone, and Android. Other Digital editions are available for Kindle Fire, Google Play, and NOOK. Zinio also has digital editions that can be viewed on your desktop, Android devices, and iPad/iPhone.
For information on Bloomberg Businessweek+ iPad/iPhone or Android App and Features:
http://www.bloomberg.com/mobile/businessweek/
Bloomberg Businessweek+ provides all the content in the print edition of the magazine along with exclusive content and interactive features that enrich the reading experience. The app also gives you the ability to purchase a subscription. Current print magazine subscribers can also activate their iPad/iPhone or Android subscription using their print magazine account number.
At this time it can be used with iPad, iPhone, and Android devices.
For iPads/iPhones: The app can be downloaded for free from the Apple iTunes App Store. Once the app is on your device, you can also download a free sample issue.
For iPads/iPhones with iOS5 or higher, the app will download to Newsstand, which has its own icon on the iPad/iPhone home screen. Tap the Newsstand icon, and the BBW+ icon will be on the Newsstand shelf.
For iPads/iPhones using an older operating system: Download the app from the app Store. To open the app, tap the BBW+ app on your Home Screen.
If you are not already a subscriber to the print edition, you can purchase a print subscription that includes a free iPad/iPhone app subscription.
If you would prefer an iPad/iPhone only subscription, you may subscribe here.
For Android: The app can be downloaded from the Google Play Store.
For iPads/iPhones with iOS5 or higher, the app will download to Newsstand, which has its own icon on the iPad/iPhone home screen. Tap the Newsstand icon, and the BBW+ icon will be on the Newsstand shelf.
For iPads/iPhones using an older operating system: Download the app from the app Store. To open the app, tap the BBW+ app on your Home Screen.
If you are not already a subscriber to the print edition, you can purchase a print subscription that includes a free iPad/iPhone app subscription.
If you would prefer an iPad/iPhone only subscription, you may subscribe here.
For Android: The app can be downloaded from the Google Play Store.
Yes. Please click here to activate. You are entitled to available issues as far back as the start of your subscription.
Yes. If you would prefer an iPad/iPhone only subscription, you may subscribe here.
Yes. Please call our Customer Service department at 1-800-635-1200 to switch to the Bloomberg Businessweek+ digital edition of the magazine.
iPhone & iPads
Here are a number of Frequently Asked Questions (FAQs) about Businessweek+ for iPad and iPhone. If you need help, please look here first. If you don't see what you're looking for, you can Contact Customer Service to let us know.
If you prefer to receive the print edition with the free Bloomberg Businessweek+ app, we would be happy transfer your subscription to our print version to be effective with the next available issue. Please call Customer Service at 1-800-635-1200 to transfer your subscription.
The Bloomberg Businessweek+ app is available only on the iPad and iPhone. We hope to be able to offer apps for other devices in the future.
For iPad activation problems, please contact: bbwprob@bloomberg.net.
For information on all Bloomberg Mobile and Apps: http://www.bloomberg.com/mobile
For technical support on Bloomberg Businessweek+ iPad and iPhone App: bbwprob@bloomberg.net For subscription related questions please contact Customer Service at 1-800-635-1200 or bwkcustserv@cdsfulfillment.com
The activation instructions can be located at: www.businessweek.com/activate
To activate your free subscription you will need to have your
a) 10 digit Bloomberg Businessweek magazine account number,
b) email address and zip code as listed on your print account, or
c) your full billing address.
If you live outside of the US or Canada, you will need your
a) 8 digit Bloomberg Businessweek magazine account number and postal code, or
b) email address and postal code as listed on your print account.
To activate your free subscription you will need to have your
a) 10 digit Bloomberg Businessweek magazine account number,
b) email address and zip code as listed on your print account, or
c) your full billing address.
If you live outside of the US or Canada, you will need your
a) 8 digit Bloomberg Businessweek magazine account number and postal code, or
b) email address and postal code as listed on your print account.
When you first open the app, please note in the bottom right corner “issues” you may tap this to view the app library where the download option is located.
New issues will download automatically in the Apple Newsstand folder. You will be notified when a new issue is available. If you are on the older Apple iOS4 operating system, you will still get a notification from the BBW+ app about the new issue, but it is necessary for you to download new issues manually as they become available.
New issues will download automatically in the Apple Newsstand folder. You will be notified when a new issue is available. If you are on the older Apple iOS4 operating system, you will still get a notification from the BBW+ app about the new issue, but it is necessary for you to download new issues manually as they become available.
We recommend using a stable WI-FI connection whenever you download an issue. For best results, we recommend that you disable the Auto Lock function on your device while downloading an issue. If you started a download and it fails for some reason or you cancel it, you can restart the download by tapping the Library icon on the navigation bar and then tapping the download button on the issue you want.
See Apple Support for more information: http://support.apple.com/kb/HT4098
- From your device’s Home screen, tap App Store.
- Tap Featured at the bottom of the screen.
- Scroll to the bottom of the page.
- Tap the Apple ID button in the lower-left corner. (If you are not signed in, tap the Sign In button, and sign in with your Apple ID. Then, scroll back to the bottom of the page, and tap the Apple ID button.)
- Tap the View Apple ID button.
- Enter your password and tap OK.
- From the main account page, scroll down and tap Manage App Subscriptions. If you don't have app subscriptions this button will not be displayed.
- From the Manage App Subscription page on your iPhone, iPad, or iPod, tap the app that you would like to manage.
- The option to change the term of your subscription is in the manage subscription categories section.
See Apple Support for more information: http://support.apple.com/kb/HT4098
- From your device’s Home screen, tap App Store.
- Tap Featured at the bottom of the screen.
- Scroll to the bottom of the page.
- Tap the Apple ID button in the lower-left corner. (If you are not signed in, tap the Sign In button, and sign in with your Apple ID. Then, scroll back to the bottom of the page, and tap the Apple ID button.)
- Tap the View Apple ID button.
- Enter your password and tap OK.
- From the main account page, scroll down and tap Manage App Subscriptions. If you don't have app subscriptions this button will not be displayed.
- From the Manage App Subscription page on your iPhone, iPad, or iPod, tap the app subscription that you would like to manage.
- Tap the subscription category to toggle auto-renewal on or off. Turning auto-renewal off will cancel your subscription at the end of its term and you will not be charged again. Please note that iTunes does not offer refunds for subscriptions. As such, we also cannot issue refunds on iPad/iPhone subscriptions purchased through Apple iTunes.
iTunes does not offer refunds for subscriptions and therefore, we cannot issue refunds on iPad/iPhone subscriptions purchased through Apple iTunes.
You may access your purchased issues or subscription on another iPad/iPhone running the BBW+ app if you're signed in with the same iTunes account. Just download the app, make sure you are signed into the same iTunes account you originally purchased the subscription with.
There is no way to transfer the subscription. If you purchased the subscription using one Apple ID, then it is registered to that Apple ID only, you will need to be logged into iTunes under that account to download the issues under that subscription.
Our free BBW+ app is only available with a paid print subscription. Zinio subscriptions are separate from Bloomberg Businessweek+ iPad/iPhone subscriptions. Zinio does have its own app in the iTunes App Store to view Zinio digital subscriptions. Zinio has an iPad/iPhone app that can also be used for reading Bloomberg Businessweek. You can contact Zinio for information regarding their app at support@zinio.com.
- Tap the Apple app Store icon on your iPad.
- At the bottom right of the Apple app Store page, tap Support.
- In the left margin of the screen, tap Account and Billing.
- Under Apple ID/iTunes Account, tap Apple ID Support.
- Tap the word “password” within Recover Apple ID name or password.
- Follow the instructions on the page.
No. Apple does not share any billing or customer information with us, and all charges to your account are managed solely by Apple. Unfortunately we do not have the ability to look at your purchase history or credit your account.
Kindle
Amazon is currently offering Bloomberg Businessweek as an electronic publication available on Kindle.
We are unable to transfer any print or Zinio subscriptions to this digital version, but we can cancel your current subscription and process a refund for the remaining issues. You will need to contact Amazon.com for a subscription for your Kindle product.
You can purchase a Kindle subscription Amazon App store for Kindle. Kindle editions offer a 30 day risk free trial. When you subscribe via Amazon App Store, your subscription begins with the current issue of the magazine.
You can start a subscription to Bloomberg Businessweek on your Kindle through the Newsstand store. From the Home screen on your Kindle Fire, tap Newsstand, then Store. You can also search for Bloomberg Businessweek subscription content online in the Kindle Store at Amazon.com.
Alternatively, you may buy a single issue without a subscription. Note: Your Kindle Fire must first be registered to your Amazon account to purchase and deliver content to your device.
You can view your magazines and newspapers by tapping Newsstand on the Home screen. Newsstand displays both single issues and subscriptions delivered on a regular basis. To switch between grid and list views of your content, tap the Menu icon in the Options bar at the bottom of the screen. Back issues are grouped to keep your newsstand organized. Your Kindle Fire automatically deletes issues that are more than seven issues old to free up space for new content. To keep an issue, press and hold on the item to display the contextual menu and select Keep. If you add any issue to your Favorites, it will also be kept on your Kindle until you delete it. You can manage your Kindle subscriptions, including payment methods, from the Subscriptions Settings section of Manage Your Kindle.
For Kindle technical questions, please contact Amazon Customer Service at 1-866-749-7771. You can also send an email to Amazon Customer Service by clicking on the Help link on the top of the Amazon.com page. Then access the yellow Contact Us button on the right side of the page in the Self-Service panel.
We are unable to transfer any print subscriptions to Kindle editions but we can cancel your current print subscription and process a refund for the remaining issues so that you may subscribe to the Kindle edition through Amazon.com.
Kindle access is not included as part of your print subscription. We do offer Kindle versions that you can purchase directly through Amazon.
NOOK
You must purchase the NOOK edition of Bloomberg Businessweek directly through Barnes and Noble.
NOOK editions offer a 14 day risk free trial. When you subscribe via Barnes & Noble, your subscription begins with the current issue of the magazine.
NOOK access is not included as part of your subscription. We do offer a NOOK edition that you can purchase directly through Barnes and Noble.
No, a separate NOOK subscription must be purchased. If you wish, you may cancel your print subscription at any time and obtain a refund for unmailed copies, and then subscribe to the NOOK edition.
Each time a new issue of Bloomberg Businessweek is published, the NOOK will automatically download it. Any new magazine will appear on your Daily Shelf. A New banner will appear on every new cover and app icon until the item is opened.
Please contact NOOK customer service at: 1-800-843-2665.
No, the NOOK is a closed system and magazines purchased through NOOK can only be read on a NOOK device.
Google Play
You must purchase the Google Play edition from the
Google Play Store. Google Play editions offer a 14 day risk free trial. When you subscribe via Google, your subscription begins with the current issue of the magazine.
Google Play is not included as part of your subscription. We do offer a Google Play edition that you can purchase directly through Google Play Store.
No, a separate Google Play subscription must be purchased. If you wish, you may cancel your print subscription at any time and obtain a refund for unmailed copies, and then subscribe to the Google Play edition through the Google Play Store.
Zinio
Zinio subscriptions are separate from Bloomberg Businessweek print subscriptions. We would be happy transfer your subscription to our Zinio digital version effective with the next available issue. Please contact Bloomberg Businessweek Customer Service at 1-800-635-1200 to transfer your subscription.
This digital version is processed through Zinio.com and is available through your web browser and other tablet devices. Zinio.com provides an app available to allow subscribers to read digital issues on the iPad, iPhone, Kindle Fire, and Android devices. For more information on the digital platforms available through Zinio, please visit: zinio.com/apps.
This digital version is processed through Zinio.com and is available through your web browser and other tablet devices. Zinio.com provides an app available to allow subscribers to read digital issues on the iPad, iPhone, Kindle Fire, and Android devices. For more information on the digital platforms available through Zinio, please visit: zinio.com/apps.
We would be happy transfer your Zinio subscription to our print or BBW+ iPad/iPhone edition effective with the next available issue. Please contact Customer Service at 1-800-635-1200 to transfer your subscription.
No, to receive both the print and Zinio editions of the magazine you must subscribe to both editions.
Zinio Customer Service phone support can be reached during business hours Monday-Friday 7am–6pm PST at 888-946-4666. If you would prefer assistance by email, please send an email to Zinio Customer Service.
For Zinio Frequently Asked Questions, please visit: zinio.com/help.
For Zinio technical issues with, contact support@zinio.com.
For Zinio Frequently Asked Questions, please visit: zinio.com/help.
For Zinio technical issues with, contact support@zinio.com.
The Zinio digital subscription is an exact replica of the magazine that is delivered to your computer via the Internet as soon as it hits the newsstands. Zinio magazines offer a paper-like reading experience, as well as many advantages possible only with digital such as faster delivery, enhanced viewing features, and the ability to digitally archive your issues.
When you subscribe to the Zinio edition, you will receive an email notification to the email address you provided along. This digital version is processed through Zinio.com and is available through your web browser. Zinio.com also has an app available to allow subscribers to read digital issues on the iPad, iPhone, Android and desktop. For more information on the digital platforms available through Zinio, please visit: zinio.com/apps.
When you subscribe to the Zinio edition, you will receive an email notification to the email address you provided along. This digital version is processed through Zinio.com and is available through your web browser. Zinio.com also has an app available to allow subscribers to read digital issues on the iPad, iPhone, Android and desktop. For more information on the digital platforms available through Zinio, please visit: zinio.com/apps.
Yes, please contact customer service to transfer your subscription at 1-800-635-1200 or send an email to bwkcustserv@cdsfulfillment.com You will need to supply an email address for delivery notification. If your print subscription is transferred to a digital subscription through Zinio, your subscription will remain seamless and have the same expire issue. Your print subscription will be cancelled and the unserved issues transferred to our digital version.
To view an example of the Zinio digital magazine experience firsthand, please use the following link: zinio.com/reader.
To view an example of the Zinio digital magazine experience firsthand, please use the following link: zinio.com/reader.
Subscriptions to BBW+ on the iPad is separate and different from your Zinio subscription. Subscription to BBW+ is NOT available for free as part of your existing Zinio subscription. Zinio does have an iPad/iPhone app available to allow subscribers to read digital issues of Bloomberg Businessweek on the iPad/iPhone. You may contact Zinio at support@zinio.com for more information about the features of this app. If you would prefer the BBW+ iPad app, you may contact customer service at 1-800-635-1200 to transfer your existing Zinio subscription to a BBW+ iPad subscription.
For additional help, go to zinio.com/help. You can also email Zinio at bloombergbwcs@zinio.com for assistance or call Zinio at 1-888-946-4666 to speak to a member of the customer support team directly. Please note that the hours of operation for the customer support line are 10am EST–9pm EST.
Android
We can transfer your print subscription to the Zinio edition and you can download the Zinio App from the iTunes app store or through Zinio. If you still want a print subscription, you would have to purchase the digital subscription separately.